Your cloud service is now fully restored and operational. We apologize for any inconvenience this may have caused. Segmentation, Data Exports and select other services have a backlog which is currently being processed.
Next Steps: Will continue to monitor the service and before marking the incident as resolved.
Posted Oct 17, 2024 - 09:45 EDT
Identified
We have identified the issue impacting the platform and are actively working towards mitigation. At this time endpoints are operational, but we are still having Degraded Performance with Segmentation, Data Exports and select other services.
Next Steps: We will share an update within the next hour.
Posted Oct 17, 2024 - 06:53 EDT
Update
We are continuing to monitor for any further issues.
Posted Oct 17, 2024 - 06:13 EDT
Monitoring
Your cloud service is now fully restored and operational. We apologize for any inconvenience this may have caused.
Next Steps: Will continue to monitor the service and before marking the incident as resolved.
Posted Oct 17, 2024 - 03:34 EDT
Identified
We have identified the issue impacting the platform and are actively working towards mitigation.
Next Steps: We will share an update within the next hour.
Posted Oct 17, 2024 - 01:40 EDT
Update
We're continuing to investigate the issue. All hands are on deck on our end to further investigate.
Next Steps: We will share an update within the next hour.
Posted Oct 16, 2024 - 23:53 EDT
Update
We're continuing to investigate the issue. All hands are on deck on our end to further investigate.
Next Steps: We will share an update within the next hour.
Posted Oct 16, 2024 - 22:46 EDT
Update
We're continuing to investigate the issue. All hands are on deck on our end to further investigate.
Next Steps: We will share an update within the next hour.
Posted Oct 16, 2024 - 21:06 EDT
Update
We're continuing to investigate the issue. All hands are on deck on our end to further investigate.
Next Steps: We will share an update within the next hour.
Posted Oct 16, 2024 - 20:01 EDT
Investigating
Your cloud service is temporarily experiencing sub-optimal performance. Rest assured we are focused on resolving the issue as quickly as possible and will continue to provide regular status updates. We remain committed to your success and apologize for any inconvenience this may cause.
Next Steps: We will share an update within the next hour.
Posted Oct 16, 2024 - 17:49 EDT
This incident affected: CrowdTwist: US Production (US1) (API Endpoint (POS), ETL Pipeline, Data Exports and Segmentation).