See upcoming maintenance and any incidents in progress.

CrowdTwist Hub | Contact Support

All systems are operational

x

CrowdTwist: Maintenance Scheduled | Sandbox (SB2)

Scheduled for: July 14, 2025 19:00 UTC

Scheduled Your maintenance is scheduled for the following estimated timeframe. During the maintenance, your Oracle Cloud services will not be accessible. We will notify you as soon as your environment becomes available.


  

Start Time: July 14th, 3 PM ET      

Estimated End Time: July 14th, 9 PM ET


CrowdTwist: Maintenance Scheduled | Sandbox (SB)

Scheduled for: July 16, 2025 19:00 UTC

Scheduled Your maintenance is scheduled for the following estimated timeframe. During the maintenance, your Oracle Cloud services will not be accessible. We will notify you as soon as your environment becomes available.


  

Start Time: July 16th, 3 PM ET      

Estimated End Time: July 16th, 9 PM ET


CrowdTwist: Maintenance Scheduled | US Production (US2)

Scheduled for: July 22, 2025 06:00 UTC

Scheduled Your maintenance is scheduled for the following estimated timeframe. During the maintenance, your Oracle Cloud services will not be accessible. We will notify you as soon as your environment becomes available.


  

Start Time: July 22nd, 2 AM ET      

Estimated End Time: July 22nd, 8 AM ET


CrowdTwist: Maintenance Scheduled | DE Production (DE)

Scheduled for: July 25, 2025 01:00 UTC

Scheduled Your maintenance is scheduled for the following estimated timeframe. During the maintenance, your Oracle Cloud services will not be accessible. We will notify you as soon as your environment becomes available.


  

Start Time: July 24th, 9 PM ET      

Estimated End Time: July 25th, 3 AM ET


CrowdTwist: Maintenance Scheduled | US Production (US1)

Scheduled for: July 29, 2025 06:00 UTC

Scheduled Your maintenance is scheduled for the following estimated timeframe. During the maintenance, your Oracle Cloud services will not be accessible. We will notify you as soon as your environment becomes available.


  

Start Time: July 29th, 2 AM ET      

Estimated End Time: July 29th, 8 AM ET


Component / Component group
Status
CrowdTwist: US Production (US1)
Control Center
Service Available
API Endpoints (Main)
Service Available
API Endpoint (POS)
Service Available
Batch Push Files
Service Available
CDN
Service Available
ETL Pipeline, Data Exports and Segmentation
Service Available
Tracking Pixels
Service Available
CrowdTwist: US Production (US2)
Control Center
Service Available
API Endpoints (Main)
Service Available
API Endpoint (POS)
Service Available
Batch Push Files
Service Available
CDN
Service Available
ETL Pipeline, Data Exports and Segmentation
Service Available
Tracking Pixels
Service Available
CrowdTwist: DE Production (DE)
Control Center
Service Available
API Endpoints (Main)
Service Available
API Endpoint (POS)
Service Available
Batch Push Files
Service Available
CDN
Service Available
ETL Pipeline, Data Exports and Segmentation
Service Available
Tracking Pixels
Service Available
CrowdTwist: Sandbox (SB1)
Control Center
Service Available
API Endpoints (Main)
Service Available
API Endpoint (POS)
Service Available
Batch Push Files
Service Available
CDN
Service Available
ETL Pipeline, Data Exports and Segmentation
Service Available
Tracking Pixels
Service Available
CrowdTwist: Sandbox (SB2)
Control Center
Service Available
API Endpoints (Main)
Service Available
API Endpoint (POS)
Service Available
Batch Push Files
Service Available
CDN
Service Available
ETL Pipeline, Data Exports and Segmentation
Service Available
Tracking Pixels
Service Available

Events

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    "2025-06-20": [
        {
            "component_id": "4",
            "name": "Batch Push Delayed",
            "status": "4",
            "message": "[[update_1750475848 class=\"lifecycle_message_update\"]]\r\n    [[update_status]]Resolved[[\/update_status]]\r\n    [[update_text]]At this time, the issues affecting Oracle CrowdTwist have been fully resolved.\r\n \r\nIf issues persist, please contact Technical Support (https:\/\/www.oracle.com\/support\/contact.html).[[\/update_text]]\r\n    [[update_ts class=\"timestamp\" data-ts=1750475871414 ]]June 21, 03:17 UTC (June 20, 23:17 EDT)[[\/update_ts]]\r\n[[\/update_1750475848]]\r\n\r\n[[update_1750410200 class=\"lifecycle_message_update\"]]\r\n    [[update_status]]Identified[[\/update_status]]\r\n    [[update_text]]Your cloud service is now fully restored and operational. We apologize for any inconvenience this may have caused.\r\n \r\nNext Steps: Will continue to monitor the service and before marking the incident as resolved.[[\/update_text]]\r\n    [[update_ts class=\"timestamp\" data-ts=1750415743894 ]]June 20, 10:35 UTC (16:05 IST)[[\/update_ts]]\r\n[[\/update_1750410200]]\r\n\r\n[[update_1750410135 class=\"lifecycle_message_update\"]]\r\n    [[update_status]]Identified[[\/update_status]]\r\n    [[update_text]]We have identified the issue impacting the platform and are actively working towards mitigation.\r\n \r\nNext Steps: We will share an update within the next hour.[[\/update_text]]\r\n    [[update_ts class=\"timestamp\" data-ts=1750410167276 ]]June 20, 09:02 UTC (14:32 IST)[[\/update_ts]]\r\n[[\/update_1750410135]]\r\n\r\n[[update_1750404870 class=\"lifecycle_message_update\"]]\r\n    [[update_status]]Identified[[\/update_status]]\r\n    [[update_text]]We have identified the issue impacting the platform and are actively working towards mitigation.\r\n \r\nNext Steps: We will share an update within the next hour.[[\/update_text]]\r\n    [[update_ts class=\"timestamp\" data-ts=1750404882854 ]]June 20, 07:34 UTC (13:04 IST)[[\/update_ts]]\r\n[[\/update_1750404870]]\r\n\r\n[[update_1750404770 class=\"lifecycle_message_update\"]]\r\n    [[update_status]]Investigating[[\/update_status]]\r\n    [[update_text]]Batch Push Activity files for today are incomplete due to an infrastructure issue. Because of this, there will be a delay in some records being processed and will be included in the upcoming days file. We apologize for any inconvenience this may cause your team. For any questions, please reach out to your Account Team or Oracle Support.[[\/update_text]]\r\n    [[update_ts class=\"timestamp\" data-ts=1750404790171 ]]June 20, 07:33 UTC (13:03 IST)[[\/update_ts]]\r\n[[\/update_1750404770]]",
            "created_at": "2025-06-20 07:32:00",
            "updated_at": "2025-06-20 07:32:00",
            "deleted_at": null,
            "scheduled_at": "2025-06-21 17:13:27",
            "visible": 1,
            "id": 182,
            "human_status": "Resolved"
        }
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}
Some events for this time interval are hidden because of the component group filter.

June 2025

Batch Push Delayed
Batch Push Files
Incident occurred at: June 20, 2025 07:32 UTC
At this time, the issues affecting Oracle CrowdTwist have been fully resolved.

If issues persist, please contact Technical Support (https://www.oracle.com/support/contact.html). View More

May 2025

There were no events in May 2025 during this time interval.

April 2025

There were no events in April 2025 during this time interval.
Events »

Incident

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