Oracle CrowdTwist Updates

See upcoming maintenance and any incidents in progress.

All Systems Operational
CrowdTwist: US Production (US1) Operational
Control Center ? Operational
API Endpoints (Main) ? Operational
API Endpoint (POS) ? Operational
CDN ? Operational
ETL Pipeline ? Operational
Tracking Pixels ? Operational
CrowdTwist: US Production (US2) Operational
Control Center ? Operational
API Endpoints (Main) ? Operational
API Endpoint (POS) ? Operational
CDN ? Operational
ETL Pipeline ? Operational
Tracking Pixels ? Operational
CrowdTwist: DE Production (DE) Operational
Control Center ? Operational
API Endpoints (Main) ? Operational
API Endpoints (POS) ? Operational
CDN ? Operational
ETL Pipeline ? Operational
Tracking Pixels ? Operational
CrowdTwist: Sandbox (SB1) Operational
Control Center ? Operational
API Endpoints (Main) ? Operational
API Endpoints (POS) ? Operational
CDN ? Operational
ETL Pipeline ? Operational
Tracking Pixels ? Operational
CrowdTwist: Sandbox (SB2) Operational
Control Center ? Operational
API Endpoints (Main) ? Operational
API Endpoint (POS) ? Operational
CDN ? Operational
ETL Pipeline ? Operational
Tracking Pixels ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
CrowdTwist: Scheduled Maintenance | DE Production Jan 24, 2024 21:00 - Jan 25, 2024 03:00 EST
Your maintenance is scheduled for the following estimated timeframe. During the maintenance, your Oracle Cloud services will not be accessible. We will notify you as soon as your environment becomes available.

For this maintenance, we are excited to share that CrowdTwist is migrating our DE Production environment to Oracle Cloud Infrastructure (OCI). OCI offers best in class security, improved scalability, performance, significantly reduces the need for scheduled maintenance, improving the availability of the CrowdTwist platform and internal end-to-end support for CrowdTwist. This migration will not impact any of your existing integrations, configurations or CrowdTwist access.

To prepare for your Oracle CrowdTwist Production environment to be migrated to OCI, if you are using IP whitelisting/allow list for your Production environment, please consult your maintenance notification email or Oracle Support for the updated IP addresses.
Posted on Nov 20, 2023 - 10:16 EST
Past Incidents
Nov 30, 2023

No incidents reported today.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

Nov 21, 2023

No incidents reported.

Nov 20, 2023

No incidents reported.

Nov 19, 2023

No incidents reported.

Nov 18, 2023

No incidents reported.

Nov 17, 2023
CrowdTwist: Unplanned System Issue | DE Production
Resolved - At this time, the issues affecting Oracle CrowdTwist have been fully resolved.

If issues persist, please contact Technical Support (https://www.oracle.com/support/contact.html).
Nov 17, 21:26 EST
Monitoring - Your cloud service is now fully restored and operational. We apologize for any inconvenience this may have caused.

Next Steps: Will continue to monitor the service and before marking the incident as resolved.
Nov 17, 20:43 EST
Update - We’re still investigating the ongoing issues with the CrowdTwist platform. There's no additional information to share just yet; thanks for bearing with us.

Next Steps: We will share an update within the next hour.
Nov 17, 20:15 EST
Investigating - Your cloud service is temporarily experiencing sub-optimal performance. Rest assured we are focused on resolving the issue as quickly as possible and will continue to provide regular status updates. We remain committed to your success and apologize for any inconvenience this may cause.

Next Steps: We will share an update within the next hour.
Nov 17, 18:38 EST
CrowdTwist: Unplanned System Issue
Resolved - At this time, the issues affecting Oracle CrowdTwist have been fully resolved.

If issues persist, please contact Technical Support (https://www.oracle.com/support/contact.html).
Nov 17, 15:29 EST
Update - We are continuing to monitor for any further issues.
Nov 17, 15:11 EST
Monitoring - Your cloud service is now fully restored and operational. We apologize for any inconvenience this may have caused.

Next Steps: Will continue to monitor the service and before marking the incident as resolved.
Nov 17, 15:11 EST
Identified - The issue has been identified and a fix is being implemented.
Nov 17, 13:51 EST
Monitoring - Your cloud service is now fully restored and operational. We apologize for any inconvenience this may have caused.

Next Steps: Will continue to monitor the service and before marking the incident as resolved.
Nov 17, 13:00 EST
Identified - We believe to have identified the issue impacting the platform and are actively working towards mitigation.

Next Steps: We will share an update within the next hour.
Nov 17, 11:32 EST
Investigating - Your cloud service is temporarily experiencing sub-optimal performance. Rest assured we are focused on resolving the issue as quickly as possible and will continue to provide regular status updates. We remain committed to your success and apologize for any inconvenience this may cause.

Next Steps: We will share an update within the next hour.
Nov 17, 05:58 EST
Nov 16, 2023

No incidents reported.

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