Oracle CrowdTwist Updates

See upcoming maintenance and any incidents in progress.

CrowdTwist: Unplanned System Issue
Monitoring - Your cloud service is now fully restored and operational. We apologize for any inconvenience this may have caused.

Next Steps: Will continue to monitor the service and before marking the incident as resolved.
Oct 21, 2024 - 15:01 EDT
Identified - We have identified the issue impacting the platform and are actively working towards mitigation.

Next Steps: We will share an update within the next hour.
Oct 21, 2024 - 12:21 EDT
Update - We're continuing to investigate the issue. All hands are on deck on our end to further investigate.

Next Steps: We will share an update within the next hour.
Oct 21, 2024 - 09:44 EDT
Update - We're continuing to investigate the issue. All hands are on deck on our end to further investigate.

Next Steps: We will share an update within the next hour.
Oct 21, 2024 - 07:38 EDT
Update - We're continuing to investigate the issue. All hands are on deck on our end to further investigate.

Next Steps: We will share an update within the next hour.
Oct 21, 2024 - 04:59 EDT
Update - We're continuing to investigate the issue. All hands are on deck on our end to further investigate.

Next Steps: We will share an update within the next hour.
Oct 20, 2024 - 20:30 EDT
Update - We're continuing to investigate the issue. All hands are on deck on our end to further investigate.

Next Steps: We will share an update within the next hour.
Oct 20, 2024 - 17:20 EDT
Update - We’re still investigating the ongoing issues with the CrowdTwist platform. There's no additional information to share just yet; thanks for bearing with us.

Next Steps: We will share an update within the next hour.
Oct 20, 2024 - 15:50 EDT
Update - We are continuing to investigate this issue.
Oct 20, 2024 - 13:44 EDT
Investigating - Your cloud service is temporarily experiencing sub-optimal performance. Rest assured we are focused on resolving the issue as quickly as possible and will continue to provide regular status updates. We remain committed to your success and apologize for any inconvenience this may cause.

Next Steps: We will share an update within the next hour.
Oct 20, 2024 - 13:43 EDT
CrowdTwist: US Production (US1) Operational
Control Center ? Operational
API Endpoints (Main) ? Operational
API Endpoint (POS) ? Operational
CDN ? Operational
ETL Pipeline, Data Exports and Segmentation ? Operational
Tracking Pixels ? Operational
CrowdTwist: US Production (US2) Operational
Control Center ? Operational
API Endpoints (Main) ? Operational
API Endpoint (POS) ? Operational
CDN ? Operational
ETL Pipeline, Data Exports and Segmentation ? Operational
Tracking Pixels ? Operational
CrowdTwist: DE Production (DE) Operational
Control Center ? Operational
API Endpoints (Main) ? Operational
API Endpoints (POS) ? Operational
CDN ? Operational
ETL Pipeline, Data Exports and Segmentation ? Operational
Tracking Pixels ? Operational
CrowdTwist: Sandbox (SB1) Operational
Control Center ? Operational
API Endpoints (Main) ? Operational
API Endpoints (POS) ? Operational
CDN ? Operational
ETL Pipeline, Data Exports and Segmentation ? Operational
Tracking Pixels ? Operational
CrowdTwist: Sandbox (SB2) Operational
Control Center ? Operational
API Endpoints (Main) ? Operational
API Endpoint (POS) ? Operational
CDN ? Operational
ETL Pipeline, Data Exports and Segmentation ? Operational
Tracking Pixels ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 22, 2024

No incidents reported today.

Oct 21, 2024

Unresolved incident: CrowdTwist: Unplanned System Issue.

Oct 20, 2024
Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024
CrowdTwist: Unplanned System Issue
Resolved - At this time, the issues affecting Oracle CrowdTwist have been fully resolved.

If issues persist, please contact Technical Support (https://www.oracle.com/support/contact.html).
Oct 17, 12:36 EDT
Monitoring - Your cloud service is now fully restored and operational. We apologize for any inconvenience this may have caused.
Segmentation, Data Exports and select other services have a backlog which is currently being processed.

Next Steps: Will continue to monitor the service and before marking the incident as resolved.
Oct 17, 09:45 EDT
Identified - We have identified the issue impacting the platform and are actively working towards mitigation. At this time endpoints are operational, but we are still having Degraded Performance with Segmentation, Data Exports and select other services.

Next Steps: We will share an update within the next hour.
Oct 17, 06:53 EDT
Update - We are continuing to monitor for any further issues.
Oct 17, 06:13 EDT
Monitoring - Your cloud service is now fully restored and operational. We apologize for any inconvenience this may have caused.

Next Steps: Will continue to monitor the service and before marking the incident as resolved.
Oct 17, 03:34 EDT
Identified - We have identified the issue impacting the platform and are actively working towards mitigation.

Next Steps: We will share an update within the next hour.
Oct 17, 01:40 EDT
Update - We're continuing to investigate the issue. All hands are on deck on our end to further investigate.

Next Steps: We will share an update within the next hour.
Oct 16, 23:53 EDT
Update - We're continuing to investigate the issue. All hands are on deck on our end to further investigate.

Next Steps: We will share an update within the next hour.
Oct 16, 22:46 EDT
Update - We're continuing to investigate the issue. All hands are on deck on our end to further investigate.

Next Steps: We will share an update within the next hour.
Oct 16, 21:06 EDT
Update - We're continuing to investigate the issue. All hands are on deck on our end to further investigate.

Next Steps: We will share an update within the next hour.
Oct 16, 20:01 EDT
Investigating - Your cloud service is temporarily experiencing sub-optimal performance. Rest assured we are focused on resolving the issue as quickly as possible and will continue to provide regular status updates. We remain committed to your success and apologize for any inconvenience this may cause.

Next Steps: We will share an update within the next hour.
Oct 16, 17:49 EDT
Oct 16, 2024
Oct 15, 2024
CrowdTwist: Scheduled Maintenance | Production (US1)
Completed - Your maintenance is completed. Your cloud service is now fully operational.

If you have any trouble, please contact Technical Support (https://www.oracle.com/support/contact.html).
Oct 15, 07:48 EDT
Verifying - Verification is currently underway for the maintenance items.
Oct 15, 07:35 EDT
Update - Your maintenance schedule has been extended, and is now expected to complete at the below time. During this extension, your services will continue to be inaccessible. We will notify you as soon as your environment becomes available.

We are committed to delivering best-in-class service and apologize for any inconvenience.

Estimated End Time: [09:00 ET / 13:00 UTC]
Oct 15, 06:39 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 01:00 EDT
Scheduled - Your maintenance is scheduled for the following estimated timeframe. During the maintenance, your Oracle Cloud services will not be accessible. We will notify you as soon as your environment becomes available.
Aug 8, 19:28 EDT
Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

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