Oracle CrowdTwist Updates

See upcoming maintenance and any incidents in progress.

All Systems Operational

CrowdTwist: US Production (US1) Operational

Control Center

Operational

API Endpoints (Main)

Operational

API Endpoint (POS)

Operational

CDN

Operational

ETL Pipeline

Operational

Tracking Pixels

Operational

CrowdTwist: US Production (US2) Operational

Control Center

Operational

API Endpoints (Main)

Operational

API Endpoint (POS)

Operational

CDN

Operational

ETL Pipeline

Operational

Tracking Pixels

Operational

CrowdTwist: DE Production (DE) Operational

Control Center

Operational

API Endpoints (Main)

Operational

API Endpoints (POS)

Operational

CDN

Operational

ETL Pipeline

Operational

Tracking Pixels

Operational

CrowdTwist: Sandbox (SB1) Operational

Control Center

Operational

API Endpoints (Main)

Operational

API Endpoints (POS)

Operational

CDN

Operational

ETL Pipeline

Operational

Tracking Pixels

Operational

CrowdTwist: Sandbox (SB2) Operational

Control Center

Operational

API Endpoints (Main)

Operational

API Endpoint (POS)

Operational

CDN

Operational

ETL Pipeline

Operational

Tracking Pixels

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

CrowdTwist: Scheduled Maintenance | Sandbox (SB1) Oct 25, 2023 16:00-22:00 EDT

For this maintenance, we are excited to share that CrowdTwist is migrating our Sandbox environment to Oracle Cloud Infrastructure (OCI). OCI offers best in class security, improved scalability, availability, performance, significantly reduces the need for scheduled maintenance, improving the availability of the CrowdTwist platform and internal end-to-end support for CrowdTwist. This migration will not impact any of your existing integrations, configurations or CrowdTwist access. The only action we need for you to take is to re-authenticate domain(s) prior to the migration, and we will follow up with detailed instructions for your network admin to enter updated domain information to your DNS settings.

Your maintenance is scheduled for the following estimated timeframe. During the maintenance, your Oracle Cloud services will not be accessible. We will notify you as soon as your environment becomes available.
Posted on Sep 06, 2023 - 14:20 EDT

CrowdTwist: Scheduled Maintenance | DE Production Nov 7, 2023 21:00 - Nov 8, 2023 03:00 EST

Your maintenance is scheduled for the following estimated timeframe. During the maintenance, your Oracle Cloud services will not be accessible. We will notify you as soon as your environment becomes available.
Posted on Sep 07, 2023 - 14:33 EDT

CrowdTwist: Scheduled Maintenance | Production (US1) Nov 9, 2023 02:00-08:00 EST

Past Incidents

Oct 4, 2023

No incidents reported today.

Oct 3, 2023

No incidents reported.

Oct 2, 2023

No incidents reported.

Oct 1, 2023

No incidents reported.

Sep 30, 2023

No incidents reported.

Sep 29, 2023

No incidents reported.

Sep 28, 2023

CrowdTwist: Unplanned System Issue

Resolved - At this time, the issues affecting Oracle CrowdTwist have been fully resolved.

If issues persist, please contact Technical Support (https://www.oracle.com/support/contact.html).
Sep 28, 22:21 EDT

Update - We are continuing to work on a fix for this issue.
Sep 28, 22:20 EDT

Identified - We have identified the issue impacting the platform and is actively working towards mitigation.

Next Steps: We will share an update within the next hour.
Sep 28, 19:27 EDT

Update - We are continuing to investigate this issue.
Sep 28, 18:02 EDT

Update - We're continuing to investigate the issue. All hands are on deck on our end to further investigate.

Next Steps: We will share an update within the next hour.
Sep 28, 16:38 EDT

Update - We’re still investigating the ongoing issues with the CrowdTwist platform. There's no additional information to share just yet; thanks for bearing with us.

Next Steps: We will share an update within the next hour.
Sep 28, 15:29 EDT

Update - We're continuing to investigate the issue. All hands are on deck on our end to further investigate.

Next Steps: We will share an update within the next hour.
Sep 28, 14:40 EDT

Investigating - Your cloud service is temporarily experiencing sub-optimal performance. Rest assured we are focused on resolving the issue as quickly as possible and will continue to provide regular status updates. We remain committed to your success and apologize for any inconvenience this may cause.

Next Steps: We will share an update within the next hour.
Sep 28, 13:42 EDT

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.